| Action | Symbol | Description |
|---|
| Log work | | Log work Work and time can be logged together with a description of your job to make a subsequent evaluation easier. All logged working hours will be are totaled and shown at the issue. Select an employee or the total work time to open an overview of every single log. |
| Attach document | | All kinds of documents Documents can be attached to the issue and later be downloaded by other users. |
| Watch issue | | It is possible to watch an issue to be stay informed about its progress, even when youone're not working on its not involved in the progress. Issue configurations allow you to configure what exactly you will be informed about as a watcherthe notifications about watched issues. |
| Mark issue as private | | Private issues can only be viewed by users that belong to the same organisation of as the assignee. |
| Add comment | | Use comments to share information about the issue with other users. Comments will be are shown in the issue history. |
| Assign | | An issue can be is assigned to another employee. Depending on the issue type, the assignee could be an intern of your own organisation, an external person (for example of the Hörburger AG) or your own customer. |
| Start progress | | Start working on the issue by clicking this buttonStarts the progress and changes the issue state from "open" to "in progress". |
| Stop progress | | Select this button to stop Stop the progress. The issue will change back to the state "open". |
| Finish progress | | Close Closes the issue once everything is done. You can continue watching closed issues as well as adding documents and comments to them. |
| Reopen issue | | Reopen Reopens an issue to change and changes its state back to "open". You can start working on it again. |
