Action | Symbol | Description |
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Log work | | Log work and time with a description of your job to evaluate it make a subsequent evaluation easier. All logged working hours will be totaled and shown at the issue. Select an employee o or the total work time to open an overview of every single log. |
Attach document | | All kinds of documents can be attached to the issue and later be downloaded by other users. |
Watch issue | | It is possible to watch an issue to be informed about its progress, even when you're not working on it. Issue configurations allow you to configure what you exactly you will be informed about as a watcher. |
Mark issue as private | | Private issues can only be viewed by users that belong to the organisation of the assignee. |
Add comment | | Use comments to share information about the issue with other users. Comments will be shown in the issue history. |
Assign | | An issue can be assigned to a new another employee at any time. Depending on the issue type, the assignee could be an intern of your own organisation, an external person (for example of the Hörburger AG) or your own customer. |
Start progress | | Start working on the issue by clicking this button. |
Stop progress | | Select this button to stop the progress. The issue will change back to the state "open". |
Finish progress | | Close the issue once everything is done. You can continue watching closed issues as well as adding documents and comments to them. |
Reopen issue | | Reopen an issue to change its state to "open" and . You can start working on it again. |