A short summary of the issue.

Double-click on it to change the text.

"Details" contains the most important information of the issue.

The information depends on the issue type.

Everything except the state can be changed inline via a simple click.

Here you will find everyone involved in this issue.

The account of the assignee will be shown behind his name if he belongs to another account than yourself. This could, for example be the case for customer requests.

The assignee can be changed with the help of the "assign"-button.

The most important dates of the issue are shown at this place.

"postpned until" and "due on" can be changed.

This is the place for a more in-depth description of the issue.

This text can also be changed by clicking on it.

Log work and time with a description of your job to evaluate it easier.

All logged working hours will be totaled and shown at the issue. Select an employee o the total work time to open an overview of every single log.

It is possible to watch an issue to be informed about its progress, even when you're not working on it.

Issue configurations allow you to configure what you exactly you will be informed about as a watcher.

Use comments to share information about the issue with other users.

Comments will be shown in the issue history.

An issue can be assigned to a new employee at any time.

Depending on the issue type, the assignee could be an intern of your own organisation, an external person (for example of the Hörburger AG) or your own customer.

Close the issue once everything is done.

You can continue watching closed issues as well as adding documents and comments to them.